As we prepare to return to work since the COVID19 closure, we wanted to share with you some of the changes that have taken place in the dental office. We want to reiterate that the safety of our staff and our patients are always our number one concern. We have worked diligently over the past 8 weeks to stay up to date on all COVID19 happenings and particularly, how COVID19 is impacting dentistry.
Our infection control processes are formulated by recommendations from the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We continue to follow the activities of these agencies so that we are always up-to-date on any new rulings or guidance issued.
During this 8-week closure, not only did we clean and disinfect the entire office from top to bottom, but we also installed a state-of-the-art air purification system. This air purification system uses needle-point bi-polar ionization; which produces positive and negative ions that when mixed with the air, break down the pollutants and gases into harmless compounds. When these ions come into contact with bacteria, viruses, or mold, they remove the hydrogen molecule. Without the hydrogen component, these pathogens have no energy source and die off. In addition, when the ions cross path with allergens, they cause them to band together, becoming large enough to be caught in the air filter. This air purification system will help make sure the air throughout the entire building is healthier and safer.
Upon arrival to your next appointment, you will notice we have put up plexiglass around the front desk area. This additional barrier has been put up to protect our front desk staff and patients when checking in and checking out. This barrier certainly has its purpose and we are happy to take measures to protect ourselves and our patients, but we do apologize for the lack of friendliness this plexiglass barrier gives. This barrier is intended to be temporary; we will be happy to see it be taken down when we’re safely able to do so
You will notice some other changes upon arrival to your next appointment. When confirming your appointment, our office will ask you some screening questions. Upon arrival, you’ll notice we’ve rearranged the waiting room to allow for more space between seats. Our clinical staff will meet you to take your temperature. Once in the operatory, we will ask you to swish with a 1% hydrogen peroxide rinse. Screening questions will be asked again before starting your appointment. Lastly, you will notice some additional PPE being worn by the staff for our protection and yours.
We do ask for your help by attending appointments alone (unless accompanying a minor), confirming your appointments, and to please avoid cancelling last minute. Please let us know 48 hours in advance if you cannot attend your appointment so we can allocate the time to another patient. As you can imagine, we have a large backlog of patients to be seen, it will take time for us to work everyone into the schedule so please be patient with us as we do so.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to ensure the safety of patients and staff. We value your trust and loyalty and look forward to welcoming back our patients and our friends.
Dr. Lucy Meyer and the entire Lakeside Dentistry team